Don’t Leave Clients Hanging On The Telephone With Enterprise’s Virtual Office Services

Remote working has allowed people to work from almost any location, from the beach or the kitchen to the office. For many business owners, being able to tap into the office on the go is a major bonus and ensures that they can be at the beck and call of their clients night and day. For one-man operations or tradesmen, being at the end of a phone at all times is not always possible meaning that on those occasions where a call rings out or a voicemail is reached, a prospective new piece of business or urgent client message is missed.

New-start businesses are often not able to take on office premises with secretarial support, which means the business owner is responsible for handling all client communication, carrying out business tasks and all administrative duties. As the company develops, these duties will increase, making it more difficult for the business owner to cope. Also, being reached at any time of the day, night or week means that many business owners are unable to take time off.

Karen Pugh, Director: Property Services of Enterprise North East Trust says that using virtual office services can help tradesmen or sole traders to handle company calls. Filtering the usual sales calls and prioritising any important client calls.

Karen says, "Businesses will usually start from either a home office with one phone line. Many tradesmen run their businesses from their mobile phones, taking calls for jobs in between working on different projects. But how can they be sure they are capturing all messages from potential new business whilst they are out there running their business? The answer is using a virtual office; this provides personalised call answering, mailbox facilities and access to professional meeting and conference room space.

"The service guarantees that wherever the business owner is, their company calls are answered. Instead of talking to an automated answering machine, clients or prospective new clients are able to leave detailed messages with one of our professional reception staff. They will then ensure that all messages are passed on to the business owner. Having the re-assurance that calls and messages are being handled allows the business owner to focus on what they do best, running their company.

"The services also allow business owners to take a well earned break from the business. As they are not having to answer calls from their holiday resort or leaving an answer machine on and returning to hundreds of voicemail messages, they can relax with the knowledge that should anything urgent arise, the virtual office services will contact them."

Enterprise North East Trust offers virtual office services from its north east business centres in Aberdeen, Inverurie, Peterhead, Westhill, Newmachar, Ellon, Fraserburgh, Huntly and in its Tayside business centre in Brechin. Call answering in the company name starts from as little as £50 + VAT per month, for mailbox services and call answering prices start from £60+ VAT.

For further information on the virtual office services and Enterprise Business Centres visit www.enetrust.com or call Karen Pugh on 01224 289700 or email Karen Pugh.

Ends

Notes to editors:

Enterprise is one of the largest providers of purpose built offices and meeting rooms. Working in partnership with Aberdeenshire Council, Enterprise has centres located across the north east in Aberdeen, Inverurie, Banff, Huntly, Aboyne, Newmachar, Oldmeldrum, Portlethen, Stonehaven, Turriff, Fraserburgh, Peterhead (Burnside), Ellon and Westhill. Enterprise also has centres in Dundee and Brechin.

For further information contact:

Laura Anderson

Senior Account Manager

Tricker PR

Direct: 01224 654081

Telephone: 01224 646491

Mobile:07795 522 011

Email: landerson@trickerpr.com