Mastering Selling Skills Workshop
This course will give you the knowledge and skills you need to improve your sales.
You will learn how to:
- Identify customer requirements through questioning techniques.
- Identify products and services that meet the customer's need.
- Interpret buying signals and close the sale.
- Know the difference between features and benefits.
- Generate further interest (for example by presenting information and promotional material)
- Handle customer queries, objections, feedback and reactions.
- Confirm and close the sale through effective question handling techniques.
- Agree terms of sale to meet customer's needs and requirements.
- Complete the paperwork and quotations.
- Monitor sales progress and pass data to the right people.
- Comply with business and legal requirements.
To find out when the next workshop is :
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