The Royal Bank of Scotland

Introduction

With a long tradition of supporting businesses in Grampian and throughout Scotland, The Royal Bank of Scotland is delighted to be sponsoring the Grampian Business Awards. In recognising business success, innovation, and entrepreneurial flare, the awards encourage qualities that the Royal Bank values and promotes.

Read on to find out more about how the Royal Bank’s Retail Banking and Commercial Banking UK divisions strive to meet the needs of businesses and provide fast and effective financial solutions that our customers can rely on.

Retail Banking

1. Your dedicated business team in Grampian

Thanks to a network of dedicated Business Relationship Managers based at branches throughout the country, the Royal Bank is able to provide essential financial advice, support and encouragement to every type of business at every stage of development. In addition, its award-winning service and full range of banking and financing options give new businesses the flexibility and peace of mind they need to pursue their goals and grow successfully.

Great businesses are built on great relationships. In fact, our team of dedicated Business Relationship Managers make sure that from day one, we'll build a refreshingly close working relationship with you.

Based locally thoughout Grampian, our Business Relationship Managers offer unmatched levels of support and understanding. Our extensive experience means we can share our expertise and great understanding of what small businesses need. We work with you to help put solutions into practice that ultimately make a difference to your business.

Dedicated guidance and support

When you start banking with us, you'll be assigned your own dedicated Business Relationship Manager, someone who is appointed to their role typically for a minimum 4 years. They take time to really get to know you and your business, working with you to provide the support you need

What's more, your Business Relationship Manager will be available to meet you at your local branch, at your premises or any other mutually convenient location, and you can contact them by phone, email or fax. You will even be given their mobile number so you can be sure your Business Relationship Manager will always be reachable.

2. Get the information you need – fast

Your one-stop shop for business and financial advice

If you’re looking for immediate information on our services, log onto www.rbs.co.uk/business and you can find out about our business current accounts, loans, deposits, insurance and credit cards, and learn about the many different ways of banking with us.

For help with your business plan you can request a copy of our Business Planning Software CD-ROM, it’s free and takes you through everything you need to develop a viable business plan and also includes award winning MyBusiness Essentials software. You can request a copy by visiting your local branch or http://www.rbs.co.uk/Small_Business/Business_Plan_Software/default.htm

In conjunction with D&B we also offer a free tracker service which can provide a valuable early alert to any trading differences experienced by suppliers or competitors. Knowing how your contacts are doing could just give you the edge when it comes to protecting your income and getting ahead.

Commercial Banking UK

Commercial Banking UK provides local relationship-based banking to businesses with turnover between £1 and £25 million. We can offer customers something different. With our commitment to building long-term business relationships, we aim to make banking with us as straightforward as possible, supporting customers through both prosperous and more challenging times.

We focus on our customers. We work together to achieve business success, no matter how simple or complex their requirements might be. Our customers benefit from the combined power of our experienced Commercial Banking relationship managers, and the capabilities of the Royal Bank as a whole. This allows us to create dynamic solutions to meet the diverse needs across the business spectrum.

Our extensive network of offices enables us to be close to our customers wherever they are located. Every customer is provided with a dedicated, locally-based relationship manager, offering the financial expertise and the flexible thinking needed to make their businesses succeed. We work with both new start and thriving businesses providing them with essential financial advice, support and encouragement.

In the Grampian area, we work with small, medium and large businesses and, through our strong network of relationship managers, we are committed to the success of every business we work with. We have a specialist property team, expertise in the oil and gas industry as well as the ability to deliver leveraged structured transactions. In short, our team provides customers the reliable support and expert advice essential to their businesses.